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Before You Launch an Ozempic Program, Get the Payment Side Right

Starting a virtual weight loss program quickly is easy. A clinic can build an intake form, schedule telehealth appointments, find a pharmacy for medications, and…
a nurse providing telemedicine advice on a laptop, the patient sits on the couch

Patients Expect to Pay Like Consumers Now. Is Your Clinic Ready?

Patients use their phones to order groceries, save cards with retailers they like, and pay their monthly bills without having to call anyone. When they…
a doctor's office waiting room

Why Do Weight Loss Clinics Get Flagged by Payment Processors?

A weight loss clinic can process normally for months and then suddenly receive a request for pharmacy records, billing terms, financial statements or an explanation…
a woman on a telemedicine appointment

A Patient Wants to Pay Monthly for GLP-1 Treatment. What Are Your Options?

A patient wants GLP-1 treatment but does not want to pay several months of program costs upfront. They ask a simple question: “Can I just…
an online patient portal for a clinic showing a balance

Card, ACH, Payment Plan, or Recurring Billing — What Should Clinics Offer?

A patient owes $40 after one appointment. Another owes $1,200 after a procedure. A third comes to the clinic every month and wants the same…
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