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Instant Payouts vs Instant Payments: What’s the Difference for Merchants?

Cell phone and two dollar bills in someones hand, to illustrate how we integrate with software for moving company payment processing.
written by:
Sean Marchese

Instant payments and instant payouts may sound similar, but they address two completely different problems for merchants. Instant payments allow merchants to accept funds. Instant payments allow merchants to accept funds through instant payment processing networks like FedNow and RTP. In other words, instant payments are used to collect money, and instant payouts are used to disburse funds to others.

Understanding the difference between these two solutions allows merchants to more easily evaluate which payment solution will work best for them. Instant payment processing and instant payout payment gateways each have different features, risks, and benefits. The best question a merchant can ask when evaluating either solution is not “Which one is better?” But rather, “What problem are we trying to solve?”

Why Merchants Confuse The Two

The confusion people feel stems from both companies promising high levels of speed and availability. FedNow and RTP processes individually clear and settle payments in seconds and in real time, respectively, and are available 24 hours a day, 365 days a year. On the payout side, companies such as Stripe and Adyen offer features like instant payouts and instant card payouts to help businesses swiftly send money to their recipients.

The second reason for the confusion is that merchants typically see these two features within the same provider. The provider may offer merchants the ability to receive real-time bank payments, initiate payouts to third parties, and manage their balances. While the features may sound great, the backend infrastructure might not live up to these promises.

What Instant Payment Processing Actually Means

The concept of “instant payments” in the United States generally refers to payments made from one bank account to another over instant rails, such as FedNow or RTP. FedNow, as described by the Federal Reserve, is a service that allows interbank transfers around the clock, every day of the year, and stipulates that funds from participating institutions must be accessible to end users. The Clearing House says that RTP payments are individually cleared and settled in real time, and the receiving party is certain of the payment’s immediate and final nature.

Instant payment processing, in the context of merchants, usually refers to the ability to receive a payment initiated by the customer and pulled from a bank account through a participating bank. FedNow is available to depository institutions, and merchants and nonbank payments service providers access the service through depository institutions. Additionally, a request-for-payment is available through the network, which will be useful for billers and other merchants who want to request that a customer initiate payment.

What Instant Payouts Actually Mean For Merchants

Instant payouts usually do not refer to payments to new customers. Instead, the focus is on how fast money can be disbursed to a merchant or a platform. Stripe says that Instant Payouts are available any day, at any time, and typically settle in the associated bank account within 30 minutes. Adyen says it supports instant payouts to eligible Mastercard and Visa cards and returns the payout result.

Instant payouts are relevant for entities such as marketplaces, gig platforms, creator platforms, and refund operations. Visa Direct facilitates push payments through Original Credit Transactions to eligible Visa cards. Mastercard Move supports fast and transparent movement of money for business and consumer disbursements. In both cases, the focus is on how fast money can be moved from a merchant or platform to its recipients.

When Merchants Need One, The Other, Or Both

A merchant usually needs instant payments when they are receiving bank-based payments. This can be helpful for specific scenarios, such as paying a bill, collecting on an invoice, or making a higher-value transfer. Both the request-for-payment feature on FedNow and the real-time model on RTP allow merchants to fulfill this need.

A merchant usually needs instant payouts when they control the funds and want to release them to someone else. Some businesses may need both. Consider the example of a marketplace that receives payments from customers via cards or bank payments. The marketplace may then have to provide instant payouts to the sellers. While both aspects use the same provider, they are separate functions.

How Merchants Should Evaluate Providers

When evaluating providers for instant payment processing, merchants should ask about the specifics of the rail that will be used, whether payments will be made through a bank or an intermediary, whether payment requests are supported, and whether the provider is limited to domestic payments only or expands to broader considerations. FedNow is limited to domestic payments and allows merchants to deposit funds only through depository institutions that participate in FedNow. RTP connects financial institutions directly or through third-party service providers.

When evaluating providers for instant payouts, merchants should ask a different set of questions. The questions that should be asked include who can be paid, from what funding sources, how quickly the payout will be available, whether the funds will go to a debit card or a bank account, what fees are associated with the instant payouts, and whether there is a requirement to have a settled balance. Both Stripe and Adyen make it clear that eligibility, funding, and external accounts are important considerations, so the instant payout feature should be evaluated as such.

The Operational Differences For Merchants

The Direction Of The Money

The first difference is the direction. Instant payments will move money from the customer’s bank account to the merchant’s bank account. Instant payouts move money from the merchant or platform to the recipient.

The Source Of The Funds

With instant payments, the customer is the source of the funds that are being moved. With instant payouts, the source of the funds is the merchant or the platform. The provider moves money from a balance. According to Stripe, funds from card payments are available for Instant Payouts as soon as the charge is complete. However, ACH or bank debits will take a little longer to become available.

The Rail And Settlement Model

Instant payments fall under the rail model. RTP and FedNow facilitate account-to-account transfers between banks. Instant payouts, on the other hand, are more of a product. They can use different rails, such as push-to-card protocols including Visa Direct and Mastercard Move.

The Customer Or Recipient Experience

Customers experience an instant payment when they pay someone out of their bank account. With instant payouts, the recipient receives their funds faster. These are two different experiences, even though both are quick and available outside of banking hours.

Risk, Finality, And Reversals

The documentation provided by RTP makes it clear that the payment is final as soon as it is sent. There is no risk of the funds being returned to the provider. With instant payouts, the risk is that the provider sets rules for the available balance that must be met before the funds are released from the merchant to the selected recipient.

The Gateway And Provider Layer

When considering an instant payout payment gateway, the first thing to consider is the role of the provider. FedNow and RTP are infrastructures within the banking system. However, an instant payout payment gateway sits above that. For example, Adyen and other providers document using a single payout call to move funds from one account to another instantly. Visa Direct and Mastercard Move show how providers can use the APIs to push funds to a recipient’s account.

FAQs

Q: What are instant payments?
A: Instant payments are transfers from one account to another that occur in real time over instant payment networks such as FedNow or RTP. Both the Federal Reserve and The Clearing House state that the networks settle and process payments within seconds; the Federal Reserve states that FedNow requires immediate availability of funds to the end user, and The Clearing House states that the settlement is immediate and final for RTP.

Q: What are instant payouts?
A: Instant payouts are the direct transfer of funds from a merchant or a platform’s account to an individual recipient. These transfers occur through a provider’s payout infrastructure.

Q: Does instant payment processing mean that the merchant always gets its cash?
A: Not necessarily. While instant payments through FedNow and RTP will make funds available to the merchant immediately, the merchant still needs to be set up with a participating bank or provider. Furthermore, instant payouts only mean that funds from a merchant to a recipient are released quickly.

Q: What does an instant payout payment gateway do?
A: An instant payout payment gateway or feature provided by a payment processor facilitates the instant release of available funds to a recipient. The instant payout payment gateway can connect to systems and frameworks such as Visa Direct, Mastercard Move, or the provider’s payout infrastructure.

Conclusion

The best way to separate the two terms is simply to state that instant payments are about receiving money and instant payouts are about sending money. The two are usually associated with account-to-account payment acceptance on instant payment rails. Instant payouts, on the other hand, are usually associated with disbursement and payout workflows built by a payment service provider or a payout provider.

For merchants, it comes down to the workflow they want to use. If a merchant wants a new way to receive bank-based customer payments, that will trigger a conversation about instant payment processing. If, however, a merchant desires to give customers better access to their earnings, the focus will be on the instant payout provider and how well it can support that.

Need help with instant payments or payouts?

About the Author

Sean Marchese

Sean Marchese, MS, RN, is a Senior Writer for Payment Nerds, specializing in secure payment solutions, fraud prevention, and high-risk merchant services. With over a decade of experience in regulated industries, Sean simplifies complex payment processing challenges, helping businesses optimize their strategies and improve revenue.

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