Chargebacks

Most technology support companies offer valuable services but face challenges with payment gateways. Companies offering remote support, one-time repair services, cybersecurity services, device optimization, and…

SaaS chargebacks can come from several different problems. Customers may have forgotten to renew the subscription, misunderstood the trial period, reported the charge after canceling…

Visa’s new VAMP program changes the way merchants think about chargebacks. Previously, there was no connection between chargebacks, fraud, and disputes. Under the VAMP program,…

Travel agencies face a payment challenge that most ordinary ecommerce merchants do not need to deal with. Customers can pay weeks or months in advance,…

Most merchants do not care about the chargeback ratio math until something breaks. A processor warning, a reserve hold, a pricing change, or a message…

Collecting payment is only part of the job in debt collection. Much of the effort has to go into ensuring that the payment can be…

When a family calls at 2 a.m., the payment flow cannot be the thing slowing everything down. Bail agencies have to take cards over the…

If you see “VBV” next to a payment, it means Verified by Visa, the original name Visa used for 3D Secure. Even though the brand…

Chargebacks don’t just cost lost revenue; they increase costs across operations, underwriting, and portfolio health. In high-risk industries, even a small spike in chargebacks can…

Chargebacks are unpredictable. Until they aren’t. The issuing bank uses chargeback reason codes to label the crime, the parameters, and the proofs that can settle…